1. Introduction

Welcome to Zoneck! By accessing or using our website, zoneck.com, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, and Replacement, Refund, Return & Exchange Policy. If you do not agree with any part of these terms, please refrain from using our services.

2. Use of the Website and Account

Eligibility

To use our services, you must be at least 18 years old or have obtained legal parental or guardian consent to enter into this agreement and comply with these Terms.

Account Registration and Responsibility

To access certain features or make purchases on Zoneck.com, you may need to register for an account. You are solely responsible for maintaining the confidentiality of your account login information (username and password) and for all activities that occur under your account. You agree to notify Zoneck immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

Prohibited Activities

You agree not to misuse our website. This includes, but is not limited to, engaging in unlawful activities, attempting to interfere with the proper working of the site, transmitting harmful content (such as viruses, worms, or malicious code), attempting to gain unauthorized access to our systems, or infringing upon the intellectual property rights of Zoneck or others.

3. Products and Services

Product Information and Availability

We strive to provide accurate product descriptions, high-quality images, and detailed specifications for all our smartwatches. However, we do not warrant that the content on our site is entirely error-free, complete, or current. All products are subject to availability, and we reserve the right to limit the quantity of products we supply or discontinue any product at any time without prior notice.

Pricing

Prices for our products are subject to change without prior notice. All prices displayed on our website are in Indian Rupees (₹) and include applicable Goods and Services Tax (GST) unless explicitly stated otherwise.

Warranty Disclaimer

Please note: All smartwatches sold on Zoneck.com come with a **”Check Warranty Only”** policy. This means that upon delivery, you should thoroughly check the product. We do not offer extended guarantees or warranties beyond this initial check and our stated Replacement, Refund, Return & Exchange Policy. Any further warranty, if available, would be directly from the manufacturer, and you would need to contact them directly for support.

4. Orders and Payments

Order Acceptance

Your order placement constitutes an offer to purchase a product from Zoneck. We reserve the right to accept or reject any order at our sole discretion, including but not limited to, situations where the product is out of stock, pricing errors occur, or suspicion of fraudulent activity arises. If we reject an order, any payment made will be refunded.

Payment Methods

We accept a variety of convenient payment methods, including major credit/debit cards, net banking, and popular online wallets. Cash on Delivery (COD) is also available in select areas, subject to specific terms outlined in our Shipping Policy.

Payment Security

All online payments are processed through secure, encrypted gateways. Zoneck does not store your credit card or sensitive financial information on its servers.

Order Confirmation

Upon successful payment and order acceptance, you will receive an order confirmation email to the address provided during checkout. This email will include your order details and a tracking number.

5. Shipping and Delivery

Shipping Policy

We are pleased to offer nationwide shipping for our smartwatches across India. Delivery times may vary based on your specific location and the shipping method chosen. For detailed information on processing times, shipping fees, COD terms, and estimated delivery periods, please refer to our dedicated Shipping Policy.

Delivery Responsibility

While we partner with reputable couriers, Zoneck is not responsible for delays caused by the courier service, natural disasters, or other unforeseen circumstances. However, we will assist you in tracking your order and resolving any delivery issues to the best of our ability.

6. Returns, Refunds, and Exchanges

Return and Exchange Policy

Your satisfaction is important to us. Products can be returned for replacement or, where explicitly stated on the product page, for a refund or exchange, within the timeframe and conditions specified in our Replacement, Refund, Return & Exchange Policy. All returns must be unused, undamaged, and in their original packaging, including all accessories. Certain items may be non-returnable or subject to specific conditions as outlined in the policy.

Refund Process

Approved refunds will be processed to your original payment method within **7-10 business days** after we have received and inspected the returned product and confirmed its eligibility as per our policy.

7. Privacy and Data Protection

Your privacy is of utmost importance to us at Zoneck. We collect, use, and protect your personal data strictly in accordance with our comprehensive Privacy Policy, which is available for your review on our website. This policy details what data we collect, how it’s used, how it’s secured, and your rights regarding your data.

8. Intellectual Property

All content present on this website, including all text, graphics, images, Zoneck logos, smartwatch product photographs, website design, trademarks, service marks, and software, is the exclusive property of Zoneck or its licensors. This content is protected by applicable copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, distribution, display, or creation of derivative works of any content on this site is strictly prohibited without the express written consent of Zoneck.

9. Limitation of Liability and Disclaimers

General Disclaimer

The Zoneck.com website and all information, content, materials, products, and services included on or otherwise made available to you through this website are provided by Zoneck on an “as is” and “as available” basis, unless otherwise specified in writing. Zoneck makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, products, or services included on or otherwise made available to you through this website, unless otherwise specified in writing. You expressly agree that your use of this website is at your sole risk.

Limitation of Liability

To the fullest extent permitted by applicable law, Zoneck, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising from: (i) your use of or inability to use our services or products; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

10. Indemnification

You agree to indemnify, defend, and hold harmless Zoneck, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation of these Terms and Conditions or your use of the Zoneck.com website.

11. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of **India**, without regard to its conflict of law principles.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved amicably through good faith negotiations between the parties. If an amicable resolution is not reached within 30 days, the dispute shall be subject to the exclusive jurisdiction of the courts in **Malerkotla, Punjab, India**.

12. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service.

13. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

14. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Replacement, Refund, Return & Exchange Policy, constitute the entire agreement between Zoneck and you in relation to your use of this website, and supersede all prior agreements and understandings.

15. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted directly on this page, and the “Last Updated” date at the top of this document will be revised accordingly. We encourage you to review this policy periodically to stay informed. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.